Rankings are stories about data that became rulers of institutions. Their categories are not neutral; they shape resource flows, admissions, and policy. I unpack how indexes colonize internal decision-making, then […]
Universities say teaching matters, but incentives say otherwise. Publication counts, grant revenue, and rankings convert attention away from pedagogy. This piece documents how organizations become what they measure and offers […]
Customer satisfaction surveys are seductive, but learning is often uncomfortable: it asks for contradiction, delay, and disciplined doubt. Treating students as customers cancels the educator’s duty to disappoint strategically—grading, standards, […]
Platforms reward attention; universities are supposed to reward knowledge. When attention metrics govern curricula, we outsource academic judgment to the crowd. This piece explains why course design that chases engagement […]